Terms and Conditions

Athaya Beach Villa

Effective Date: 30 August 2026
Last Updated: 30 August 2026

These Terms and Conditions (“Terms”) govern the use of the Athaya Beach Villa website, reservation services, communication channels, and related services.

By accessing our website, submitting a reservation, or using Athaya Beach Villa services, you acknowledge that you have read and agree to these Terms.

Website:
https://athayabeachvilla.cloud/

Contact:
admin@athayabeachvilla.cloud

1. About Athaya Beach Villa

Athaya Beach Villa provides accommodation, villa reservation, guest services, and related hospitality services.

Information displayed on the website is intended to help guests understand our accommodation, facilities, availability, policies, and reservation process.

Athaya reserves the right to update information about its services, facilities, pricing, and policies when reasonably necessary.

2. Reservations

Reservations are subject to availability and confirmation by Athaya Beach Villa.

Submitting a booking request does not automatically guarantee a reservation. A reservation is considered confirmed only after Athaya has communicated confirmation through an official Athaya communication channel or booking system.

Guests are responsible for providing accurate and complete information when making a reservation, including where applicable:

  • Guest name

  • Contact information

  • Check-in date

  • Check-out date

  • Number of guests

  • Reservation purpose or relevant booking information

Athaya may contact guests if additional information is required to process a reservation.

3. Pricing and Payment

Accommodation prices may vary depending on dates, duration of stay, number of guests, packages, promotions, or other booking conditions.

The applicable price will be communicated to the guest during the reservation process.

Depending on the reservation, Athaya may require:

  • A booking deposit

  • Partial payment

  • Full payment

  • Security deposit

  • Other payment arrangements communicated before confirmation

A reservation may remain pending until the required payment has been received.

Guests are responsible for ensuring that payment information and payment evidence submitted to Athaya are accurate.

4. Security Deposit

Athaya may require a security deposit for certain reservations.

The security deposit may be used to cover reasonable costs resulting from:

  • Damage to property or facilities

  • Loss of Athaya property

  • Excessive cleaning requirements

  • Violations of agreed guest policies

  • Other losses reasonably attributable to the guest or their group

Where applicable, any remaining security deposit will be returned according to the conditions communicated for the reservation.

5. Changes, Rescheduling, and Cancellation

Requests to change, reschedule, or cancel a reservation must be communicated to Athaya as soon as possible.

Cancellation, refund, rescheduling, and modification conditions may vary depending on the reservation and will follow the terms communicated during the booking process.

Approval of a date change or rescheduling request remains subject to availability.

Athaya may request additional payment where a change results in a different applicable rate or booking condition.

6. Check-In and Check-Out

Guests must follow the check-in and check-out times communicated for their reservation.

Early check-in or late check-out is subject to availability and may involve additional charges.

Guests may be required to provide identification or other information reasonably necessary for accommodation administration and security.

7. Number of Guests and Visitors

The number of overnight guests must not exceed the number approved for the reservation unless Athaya provides prior authorization.

Guests are responsible for informing Athaya about relevant changes to the number of people staying at the property.

Additional visitors or overnight guests may be subject to:

  • Prior approval

  • Additional fees

  • Villa capacity limits

  • Applicable property rules

The person making the reservation is responsible for ensuring that members of their group understand and follow Athaya’s applicable rules.

8. Guest Conduct and Property Rules

Guests must use Athaya Beach Villa and its facilities responsibly.

Guests must not engage in activities that:

  • Endanger themselves or other people

  • Cause unreasonable disturbance

  • Damage the property or facilities

  • Violate applicable law

  • Interfere with neighboring properties or other guests

  • Circumvent safety or security measures

Additional property-specific rules may apply to accommodation areas, swimming pools, common spaces, parking areas, and other facilities.

Athaya may take reasonable action where serious or repeated violations occur.

9. Children and Supervision

Parents, guardians, or responsible adults are responsible for supervising children in their group.

Children must be appropriately supervised when using areas that may present safety risks, including swimming pools, stairs, outdoor areas, and other facilities.

Use of Athaya facilities remains subject to the applicable safety rules displayed or communicated at the property.

10. Swimming Pool and Other Facilities

Use of the swimming pool and other recreational facilities is at the guest’s responsibility.

Athaya does not guarantee that a dedicated lifeguard or pool attendant will be present.

Guests should follow all posted safety instructions and use facilities appropriately.

Children must remain under the supervision of a responsible adult.

Guests should exercise caution in areas that may become wet or slippery.

11. Damage and Loss

Guests are expected to take reasonable care of Athaya property and facilities.

Where damage, loss, or extraordinary cleaning requirements result from a guest’s actions or negligence, Athaya may charge reasonable repair, replacement, or cleaning costs.

Guests should inform Athaya promptly if damage or an incident occurs during their stay.

12. Personal Belongings

Guests are responsible for safeguarding their personal belongings.

Athaya will make reasonable efforts to assist with lost property inquiries but cannot guarantee recovery of items that are lost, misplaced, or left behind.

To the extent permitted by applicable law, Athaya is not responsible for loss caused by circumstances outside its reasonable control.

13. Website and Booking System Use

Users must not misuse the Athaya Beach Villa website, reservation system, or related digital services.

Users must not:

  • Attempt unauthorized access to Athaya systems

  • Submit deliberately false or fraudulent booking information

  • Introduce malware or malicious code

  • Interfere with website or system operation

  • Circumvent security mechanisms

  • Use automated systems in a way that disrupts Athaya services

  • Use Athaya services for unlawful purposes

Athaya may restrict access where necessary to protect the security or integrity of its systems.

14. Reservation Management and Automation

Athaya uses digital systems and workflow automation to support reservation and administrative operations.

These systems may include services such as Google Calendar, n8n, Hostinger, and other authorized service providers.

For example, confirmed, updated, or cancelled reservations may be synchronized with Athaya’s internal Google Calendar to support operational scheduling.

Automation is used as an operational tool and does not replace the official reservation information communicated to the guest.

Personal information handled through these systems is subject to Athaya Beach Villa’s Privacy Policy.

15. Third-Party Services

Athaya may rely on third-party providers for services such as:

  • Website hosting

  • Workflow automation

  • Calendar synchronization

  • Communications

  • Payment processing

  • Technical infrastructure

These providers operate according to their own terms and privacy practices.

Athaya selects and uses third-party services where reasonably necessary for its operations but cannot guarantee the uninterrupted availability of services outside Athaya’s control.

16. Website Content and Intellectual Property

Unless otherwise stated, content owned by Athaya Beach Villa—including branding, logos, photographs, graphics, text, design elements, and other original materials—may not be reproduced, distributed, or commercially used without authorization.

Guests may share their own photographs and experiences subject to applicable law and the rights of other individuals.

17. Website and Service Availability

Athaya aims to maintain reliable access to its website and digital services.

However, temporary interruptions may occur due to:

  • Maintenance

  • Software updates

  • Internet outages

  • Hosting interruptions

  • Third-party service failures

  • Security incidents

  • Circumstances beyond Athaya’s reasonable control

Athaya does not guarantee uninterrupted availability of every digital service.

18. Limitation of Liability

To the maximum extent permitted by applicable law, Athaya is not responsible for indirect or consequential losses arising solely from temporary website outages, third-party service interruptions, or circumstances outside Athaya’s reasonable control.

Nothing in these Terms excludes or limits liability that cannot legally be excluded under applicable law.

Guests remain responsible for their own conduct and for following applicable safety instructions during their stay.

19. Privacy

Athaya handles personal information according to its Privacy Policy.

The current Privacy Policy is available at:

https://athayabeachvilla.cloud/privacy-policy

20. Changes to These Terms

Athaya may update these Terms when its services, property policies, technology, operational requirements, or applicable legal requirements change.

The latest version will be published at:

https://athayabeachvilla.cloud/terms-and-conditions

The “Last Updated” date at the top of this page will indicate the most recent revision.

21. Governing Law

These Terms are governed by the applicable laws of the Republic of Indonesia.

Where a dispute arises, Athaya encourages the parties to first attempt to resolve the matter in good faith through direct communication.

Nothing in these Terms limits rights or remedies that are provided by applicable law.

22. Contact Us

For questions regarding these Terms and Conditions, please contact:

Athaya Beach Villa
Website: https://athayabeachvilla.cloud/
Email: admin@athayabeachvilla.cloud
Indonesia

Contacts
Address

Jl. Raya Karang Bolong, Karang Suraga, Kec. Cinangka, Kabupaten Serang, Banten

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